ISO/IEC 27018 – Protecting personal information in the public cloud
Protection of personal information in the public cloud
ISO/IEC 27018:2025 provides guidelines specifically intended for the protection of personal information in public cloud services when the provider acts as a processor of that data. It complements general security controls with practices adapted to the realities of confidentiality in the cloud.
It is particularly relevant for SaaS providers, digital platforms, healthcare, HR, finance, insurance and e-commerce companies, and any organization offering cloud services that process personal information on behalf of clients.
The approach improves the transparency of processing activities, data protection, access management, contractual obligations, and the practices surrounding the use, disclosure, and deletion of personal information.
Indicative effort: 2 to 4 months when the ISO/IEC 27001/27017 foundations are already in place; 40 to 120 internal person-hours; approximately 70 to 180 Quantum Beyond hours. The effort increases with the number of jurisdictions and categories of information processed.
Quantum Beyond can integrate ISO/IEC 27018 with ISO/IEC 27701, with the requirements of Quebec's Law 25 or the GDPR, and with the organization's cloud architecture.
This approach strengthens client trust, streamlines vendor assessments, and demonstrates that a cloud service treats confidentiality as an operational responsibility built into its architecture and its processes.
The strategic nature of our engagements demands impeccable confidentiality.
All information about your organization, along with the documents, exchanges, and projects entrusted to Quantum Beyond, is handled with the strictest confidentiality. It is never published or used as a reference without your explicit authorization.